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What is Ocean Loop?
Ocean Loop is the direct-to-consumer service launched by OV Loop to support Fisker Ocean owners in North America and the EU. For Canada and UK, we plan to provide service as well at a later date to be determined. It provides cloud connectivity, mobile network access, over-the-air (OTA) software updates, remote diagnostics and repair software, and future feature upgrades—ensuring vehicles remain functional, secure, and continuously improving even after Fisker Inc.’s closure.
Who is OV Loop?
OV Loop is a software provider with deep industry expertise in areas such as digital payments infrastructure, automotive expertise, digital wallets and mobility network platforms that was hired by American Lease and the Fisker bankruptcy trustee to manage and maintain the connected cloud infrastructure for Fisker Ocean vehicles.
What happened to Fisker Inc.?
Fisker Inc. is no longer operational. Fisker filed for bankruptcy in June 2024 due to financial difficulties, entering Chapter 7 bankruptcy leading to the liquidation of the company and its assets.
What's included in the monthly base subscription?
Cloud connectivity OTA updates through 2.2.3 Remote diagnostics and fixes New secure mobile app Streaming/music access GPS/time accuracy PKC (Phone-as-a-Key) support Phone/email customer support
Can I cancel anytime?
Yes. Your vehicle keeps installed updates, but you lose cloud access, support, and eligibility for future OTA updates.
Will features be removed if I unsubscribe?
No. Updates already installed remain active.
Which software versions are available now?
2.2.1: Safety patches (T.REX 1.3.35) 2.2.2: Adds ICC49 2.2.3: ECC, AMP, BCM, PKC, VSP, OHC improvements
What’s coming next?
OS 2.5 (ETA: Mid-Late July 2025): Infotainment upgrades, torque vectoring, standby mode, visual/audio updates, CID fixes, and Wi-Fi hotspot support OS 2.6 (ETA: Mid-Late Sept 2025): Android Auto & Apple CarPlay via hardware kit
Will 2.5/2.6 be included in my base subscription?
No. They will require a one-time fee or separate subscription. Pricing TBD.
Is there a 2.4 update?
No. You will go directly from 2.2.3 to 2.5 when available.
What if an OTA update fails?
You may be referred to a certified partner for in-shop updates.
What does the new app do?
Secure remote unlock/start, OTA status, vehicle status, PKC, improved access security
When will the app launch?
Targeting Mid-Late July 2025. Included with subscription.
Is my data secure?
Yes. OV Loop uses encrypted data channels and secured app protocols.
Are third-party tools supported?
No. Legacy APIs have been disabled for security. Only the Ocean Loop mobile app is supported.
Can I opt out of updates or rollback software?
- You may request to delay certain non-critical updates. - Once installed, updates cannot be rolled back.
Will GPS, music, and infotainment work?
Yes. Cloud connectivity restores these features.
What’s the difference between OS 2.5 and 2.6?
OS 2.5 delivers major infotainment, performance, and user interface upgrades that will only be supported via OTA without additional hardware. OS 2.6 builds on 2.5 by adding Apple CarPlay and Android Auto support, but requires a USB hardware kit and can only be installed via OTA. It will introduce phone mirroring, voice assistant support (Siri, Google Assistant, Alexa), and deeper media integration.
What if my car can’t receive updates remotely?
You’ll be referred to a certified repair provider in our partner network.
How do I reach support?
Email: oceanloop@fiskerinc.com
What’s after OS 2.6?
Planned updates may include: - One-Pedal Drive - Enhanced ADAS features - Infotainment personalization
Will future updates cost extra?
Yes. OS 2.6 will be optional add-on, priced separately from the base subscription. Pricing will be communicated in advance.
Feel free to mail us for any inquiries : oceanloop@fiskerinc.com
FAQ
You had questions.
We have answers.
Find quick answers to the questions we hear the most.
What is Ocean Loop?
Who is OV Loop?
What happened to Fisker Inc.?
What's included in the monthly base subscription?
Cloud connectivity OTA updates through 2.2.3 Remote diagnostics and fixes New secure mobile app Streaming/music access GPS/time accuracy PKC (Phone-as-a-Key) support Phone/email customer support
Can I cancel anytime?
Yes. Your vehicle keeps installed updates, but you lose cloud access, support, and eligibility for future OTA updates.
Will features be removed if I unsubscribe?
No. Updates already installed remain active.
Which software versions are available now?
2.2.1: Safety patches (T.REX 1.3.35) 2.2.2: Adds ICC49 2.2.3: ECC, AMP, BCM, PKC, VSP, OHC improvements
What’s coming next?
OS 2.5 (ETA: Mid-Late July 2025): Infotainment upgrades, torque vectoring, standby mode, visual/audio updates, CID fixes, and Wi-Fi hotspot support OS 2.6 (ETA: Mid-Late Sept 2025): Android Auto & Apple CarPlay via hardware kit
Will 2.5/2.6 be included in my base subscription?
No. They will require a one-time fee or separate subscription. Pricing TBD.
Is there a 2.4 update?
No. You will go directly from 2.2.3 to 2.5 when available.
What if an OTA update fails?
You may be referred to a certified partner for in-shop updates.
What does the new app do?
Secure remote unlock/start, OTA status, vehicle status, PKC, improved access security
When will the app launch?
Targeting Mid-Late July 2025. Included with subscription.
Is my data secure?
Yes. OV Loop uses encrypted data channels and secured app protocols.
Are third-party tools supported?
No. Legacy APIs have been disabled for security. Only the Ocean Loop mobile app is supported.
Can I opt out of updates or rollback software?
- You may request to delay certain non-critical updates. - Once installed, updates cannot be rolled back.
Will GPS, music, and infotainment work?
Yes. Cloud connectivity restores these features.
What’s the difference between OS 2.5 and 2.6?
OS 2.5 delivers major infotainment, performance, and user interface upgrades that will only be supported via OTA without additional hardware. OS 2.6 builds on 2.5 by adding Apple CarPlay and Android Auto support, but requires a USB hardware kit and can only be installed via OTA. It will introduce phone mirroring, voice assistant support (Siri, Google Assistant, Alexa), and deeper media integration.
What if my car can’t receive updates remotely?
You’ll be referred to a certified repair provider in our partner network.
How do I reach support?
Email: oceanloop@fiskerinc.com
What’s after OS 2.6?
Planned updates may include: - One-Pedal Drive - Enhanced ADAS features - Infotainment personalization
Will future updates cost extra?
Yes. OS 2.6 will be optional add-on, priced separately from the base subscription. Pricing will be communicated in advance.
Feel free to mail us for any inquiries : oceanloop@fiskerinc.com